FAQs

General inquiries
If you have a question about anything fly fishing related, please feel free to bend our ear. We love sharing the knowledge that we've accumulated! Just don't ask us to share our fishing spots, that's precious intelligence.

Returns
We’re proud of the products we’ve created. In addition, we want them to arrive at your door in the same condition that they left ours. If for any reason you’re not happy with your purchase, please tell us why and we’ll do what we can to resolve the issue.

Trips and services
If you’re contacting us regarding trips or services please make sure to include the specific date(s) of interest, your level of experience, and the number of anglers (limit of 2). Lastly, please indicate the specific trip or service of interest in the subject line.

Transportation
You provide your own transportation. For any of the services, we will be meeting at a location. However, if you are unable to provide your own transportation, please make sure this is noted when you contact us and we can make sure we get you to where you need to be. 

Deposits
A $75 deposit is required to reserve your date(s). The remaining fees are to be paid with Cash, Credit Card, or Venmo (to Adam) immediately after your trip concludes. If you wish to charge your trip to your credit card a processing (5%) fee will be added to the charge. Gratuities are customary. 

Cancellations
5-day advanced notice for all cancellations is required for a full refund. If you cancel within 4 days of your trip you will lose your deposit. If you cancel within 2 days, you are responsible for 100% of the trip and your credit card will be automatically charged. Cancellation due to river conditions and/or hazardous weather will be determined only when the safety of the client is a concern. In these cases, deposits will be refunded or held to reserve a rescheduled date.

COVID 19 Precautions 
As of April 2021 Mill City Outfitter guides are fully vaccinated against COVID-19. Hand sanitizer will be provided at site for use. If you require more information and/or need guides to mask during services, please make sure you note this when you contact us. 

Restroom Access
Because we will be enjoying the beautiful outdoors that are mostly untouched by humans, access to bathrooms will be limited or nonexistent. It is highly encouraged to use restroom before meeting at site. However, rest assured that if an emergency situation arises... we've got you covered.

Fishing License 
Before we head out on the water, you will need to have a fishing license. Your Mill City Outfitter guide will let you know which state you will be fishing in. Please see below for quick links to get your state appropriate license. 

Purchase a Minnesota Fishing License
Purchase a Wisconsin Fishing License